Resistine Legal Information

Resistine Privacy Policy

Our Company, Resistine is part of the ®esistine Group. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

• What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

Resistine collects the following data:

• Only that personal identification information that you decide to share with us (using forms, email or other type of communication).

• The IP address from which you access the website;

• The type of browser and operating system you use to access our site;

• The date and time you access our site;

• The pages you visit; and

• The addresses of pages from where you followed a link to our site.

How do we collect your data?

You directly provide Resistine with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

Resistine may also receive your data indirectly from the following sources:

• Part of this information is gathered using a tracking cookie set by the Google Analytics service and handled by Google as described in the Google privacy policy.

See your browser documentation for instructions on how to disable the cookie if you prefer not to share this data with Google.

How will we use your data?

Resistine collects your data so that we can:

• Process your order and manage your account.

• Email you with special offers on other products and services we think you might like.

If you agree, Resistine will share your data with our partner companies so that they may offer you their products and services.

• Google Ireland Ltd.

When Resistine processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Resistine securely stores your data at secure locations according to your location.

Resistine will keep your data for up to 12 month. Once this time period has expired, we will delete your data.

Marketing

Resistine would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Google Ireland Ltd.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Resistine from contacting you for marketing purposes or giving your data to other members of the Resistine Group.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Resistine would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Resistine for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Resistine correct any information you believe is inaccurate. You also have the right to request Resistine to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Resistine erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Resistine restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Resistine’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Resistine transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us as described below.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Resistine uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however we understand that you don't want any non-essential cookies, so our website uses only:

• Functionality – Resistine uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Resistine website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Resistine keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 October 2023.

How to contact us

Should you wish to report a complaint or if you feel that Resistine has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Please, use the Contact form; or

Email us at: legal at resistine dot com

If you have any questions about Resistine’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.